Compassionate Patient Advocate Services

We focus on helping you navigate the complicated world of medical instructions through clear, concise explanations and personalized coaching sessions. Based in DeKalb, Illinois, we proudly serve clients throughout the surrounding area.

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Your Ally in the Journey of Care

Medical situations can be overwhelming, filled with unfamiliar terms, rushed conversations, and important decisions that can leave families feeling lost. At Nurse Patient Allies, we step in as your calm in the storm.

With over 20 years of experience as a registered nurse, Kathy Eaton has supported patients and families across every stage of care, offering guidance that is compassionate, clear, and grounded in real medical expertise.

Whether you’re trying to understand complex treatment instructions, feeling unsure about a loved one’s care plan, or preparing for end-of-life decisions, you don’t have to face it alone. We’re here to listen, advocate, and help you move forward with confidence.

Kathy Eaton, RN

Patient Advocate & End-of-Life Coach

Our Patient Advocate Services

No matter where you are in your healthcare journey, we’re here to provide clarity, comfort, and expert guidance. Our services are designed to support you through life’s most challenging medical decisions with personalized care every step of the way.

Navigating Care

Medical instructions can be complicated, overwhelming, and sometimes even contradictory. Our care navigation services provide clear, straightforward support to help you understand the essential information you need to take medications safely and effectively.

Personalized Coaching

Managing your health involves understanding care plans, follow-up instructions, and complex medical terms. Through personalized coaching, we help you make sense of it all so you feel informed, confident, and in control of your care.

End-of-Life Coach

As an End-of-Life Coach, we serve as a bridge between patients and healthcare providers, helping ensure you receive respectful, compassionate care so you can live with dignity through your final chapter.

Why Families Trust Nurse Patient Allies

Families choose Nurse Patient Allies for our experience, heartfelt support, and commitment to making every medical journey easier to understand and more compassionate to live through.

  • 20+ Years RN Experience
  • Deep Empathy & Compassion
  • Trusted Patient Advocate
  • Fully Insured & Certified
  • Support From Diagnosis to Recovery
  • Personalized instructions, Ongoing Support

“Kathy helped me understand everything in the ICU. Her calm presence changed everything for us.” — Kathy & William P.

Every person deserves to be cared for with dignity, clarity, and compassion—even in the most difficult medical moments.

Frequently Asked Questions

No matter where you are in your care journey: whether you’re confused by medical instructions, supporting a loved one, or preparing for the end of life, we’re here to walk with you.

A patient advocate helps you understand medical information, navigate the healthcare system, and make informed decisions about your care. Kathy serves as your guide and support system ensuring your needs and voice are heard every step of the way.

Personalized coaching gives you the tools and language to confidently manage your health. Whether it’s understanding prescriptions or navigating post-surgery recovery, Kathy provides tailored guidance specific to your medical situation.

Yes, we offer a completely free initial consultation. It’s a no-pressure conversation to understand your needs and see how we can support you, no commitment required.

Absolutely. Kathy can accompany you to medical appointments (or offer virtual support) to help ask the right questions, take notes, and make sure you fully understand your options.

Yes. As an End-of-Life Coach, Kathy supports individuals and families through some of the most difficult moments ensuring care is respectful, compassionate, and aligned with your values and wishes.

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What Our Clients Are Saying

The families and individuals we’ve worked with often describe feeling more confident, supported, and at peace during some of life’s most challenging moments. Here’s what they’ve shared about their experience with Nurse Patient Allies.

I wanted to express my sincere gratitude for your support when my husband was taken to the emergency room and then admitted to the ICU. Through your help, it allowed me to understand what was happening and through that understanding helped me to be calmer and knew what to ask and what to ask for. I feel this was able to get us on track for a quicker recovery. We can’t thank you enough as we went through this difficult situation.
You are the greatest!
Kathy & William P.
As soon as I read Kathy’s website information, I knew that it was something we needed to do for my 105-year-old sweet mother-in-law. The medical system can seem like a minefield! Therefore Kathy’s expert help made a huge difference on helping us navigate the maze and move forward to best help mom as she approaches end of life. It was so helpful to know our options and available resources. Kathy listened with great empathy and knowledge to help us going forward! When we need help interpreting medical instructions or best practices, we will surely avail ourselves to her extensive knowledge base again!! There’s no need to feel frustrated or hopeless!!
Sue & Jerry H
I cannot even begin to put in words how much your kindness, companionship, concern and professional expertise meant to me during my mom’s health scare. Your support was beyond invaluable. Having someone “mother” me when my own mom was unable to was such balm to my heart. I’ll never be able to repay you! I’ll especially never forget the night you showed up at the hospital when you hadn’t heard from me for a while. Your willingness to walk alongside us was nothing short of saintly.
D.R.
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